How to book a service?

To hire our devoted and skilled professionals, all you had to do is visit our official online platform. 

1. Put your query in the search box and wait.
2. Select the desired service from the result.
3. Follow the instructions to proceed.
4. Book a service and our professionals will arrive at your doorstep as soon as possible.

You can even install the ADS app on your Android or iOS devices.

How to cancel a booking?

We have kept a simple user-interface to help you with a booking or cancelling service. To cancel the booking:

1. Tap on the “Cancel Booking” button. 
2. Look for the service that you want to cancel. 
3. Mention the reason and click on ‘Submit’. 

How to reschedule a booking?

You have to follow the quick and easy steps to reschedule the booking.

1. Go to the Search box and locate the service that you want to reschedule.
2. Next, tap on the “Reschedule” button and follow the instructions to proceed.
3. Now, choose the preferable time and click on the Submit button. 

How to know if my request is confirmed?

Once you accomplish the booking procedure, you will get a confirmation through SMS or Email or on your registered Whatsapp number. The confirmation will contain the information about the booking details, and other request placed along with it.

How can I contact the professionals?

You get all the contact details by going to the Project sections of the ADS app. Tap on the Project button, and select the contact details of the professional assigned to you. Chat or call our certified professionals to clear your queries.

When will the professionals reach for delivering service?

Our reliable professionals will reach you based on the mentioned time and place. We keep track of the initiation of the work. The professionals will be providing on-time guidance. If you encounter any issues our support desk will remain in contact with you. If the service does not start with the prescribed time, feel free to raise a complaint.

How can I rate and review the service of professionals?

Once the professionals are done with their job, you will be prompted to leave a feedback. You can rate the service as well as the professionals. However, if you have any suggestions, you can state that as well. Moreover, you can modify the ratings or reviews within 30 days after availing the service.

How can I book the same professional again who delivered my last service?

All the customers can easily book their preferred professionals from the ADS app. All you need to do is,

1. Open the app from your Android or iOS devices, select your preferred service and put your address. 
2. You will get a list of professionals who helped you with prompt service earlier, choose a suitable one form that list. 
3. You will get to see the details of the professional and the time slot when the professional will be available. 
4. Select your preferred date and time and wait for the professionals to arrive.

The professionals have the right to accept or decline a service request.